Cancellation Policy

Please read carefully: The deposit you are making today is for the consultation only. The total cost of the treatment will be determined during the consultation. This deposit will be applied towards the final price of your treatment. 1. Appointments All services require an appointment to ensure availability. Same-day appointments may be accommodated based on availability. Appointments can be made online through our website or by calling our front desk. A confirmation email or text will be sent upon booking. Please ensure your contact details are accurate. 2. Deposit Policy A deposit is required for all bookings to secure your appointment. Deposits are non-refundable but may be applied to future appointments if a cancellation is made within the allowed timeframe (see cancellation policy). The deposit amount will vary based on the type of service booked and will be specified during the booking process. 3. Cancellation and Rescheduling Policy Cancellations or rescheduling requests must be made at least 24 hours before your appointment time. Late Cancellations/No-Shows: Cancellations made less than 24 hours before the appointment will result in the forfeiture of the deposit. No-shows will be charged 50% of the scheduled service cost. If you reschedule your appointment at least 24 hours in advance, your deposit will be applied to the new appointment date. 4. Late Arrivals We understand that delays happen. A 10-minute grace period is allowed for all appointments. Arriving later than 10 minutes may result in a shortened service or the need to reschedule, depending on availability. In such cases, the deposit will be forfeited. 5. Payment Policy We accept all major credit/debit cards, cash, and mobile payments. Insurance is accepted for eligible Primary Care services. Aesthetic services are self-pay only. Please verify your coverage with your provider before booking. For aesthetic services, the remaining balance (after the deposit) is due at the time of the appointment.